Would you like to have more time to focus on the things of real value to you?
Is the core admin that’s necessary to keep the wheels turning also keeping you from pushing forward with your business goals?
You don’t have to wear ALL the hats in your business.
Give yourself the time to focus on what really matters to you with RockStar PA – I’ve got your back with virtual business support – flexible, cost-effective, reliable and committed to bringing you time-saving solutions.
Every business is unique – get in touch to have a chat about your particular pain points and how we can work together to enable your business to flourish!
Hello! I’m Samantha, and I launched RockStar PA in early 2018, shortly after I returned to the UK from 17 years living and working abroad.
Armed with my degree in Applied Biochemistry, I initially set off on a career in the pharmaceutical industry – and after 5 years based in the London office of a leading Japanese pharma company, I went to work for Head Office in Tokyo.
Life then took me to Belgium and to work for one of the pharma giants, and on from there to the Middle East – where diversification was key and I utilised my significant set of transferrable skills to support the CEO and leadership team of one of the leading and longest established British International schools in the region.
As an expat you need to be adaptable, flexible, resilient, emotionally intelligent and culturally sensitive to name but a few key skills. You become adept at problem solving, learn how to embrace and welcome change, and develop a global mind-set.
This experience, combined with a multifaceted career, a wealth of business expertise, a good dollop of common sense, and a natural affinity to both listen and read between the lines, enables me to quickly and effectively integrate into your business and add value from the very start.
Practical help and support to help you move your business forward.
My key services are listed below, but this list is by no means exhaustive – do get in touch to talk about your unique requirements.
Imagine the difference it will make when your ability to make progress no longer relies on your limited time.
The dreaded admin, the stuff that mentally bogs you down and clutters that corner of your desk that you just never seem to be able to make a dent in.
Maybe it’s your inbox – full to overflowing and you’re not 100% sure that you’re not missing important messages or waste precious time searching for that email you know you got last week, or was it last month, but just can’t find.
Or you’re spending more time making appointments rather than attending them?
Inbox & Calendar Management (multiple timezones are a speciality!) | Travel Management | Event Organisation | Document Formatting | Proofreading & Copy Editing | Presentations | Templates | Expenses – the list goes on and on and on!
Let me lift the burden so you can focus on what you do best.
Is there something new you want to introduce to your business?
Not quite sure how you will find the time to keep the day to day moving smoothly whilst being able to dedicate enough time to get the new project off the ground?
Supremely organised, and very tenacious, I’m an expert juggler! I can help you keep all the balls in the air whilst pushing forward to get the project over the finish line.
Do you have the time to keep up with what your competitors are up to? Is your competitive analysis up to scratch? We’ve all signed up of for the daily business updates and Google alerts, but do you actually have the time to read, cut through the padding and digest just the salient points?
Perhaps you want to introduce a new piece of software into your business but you are so overwhelmed with the range of choice you stick with the old way of doing it, and miss out on making potential long term cost savings.
Want to know the latest regulations related to a particular topic, or have a burning question you just don’t have the time to research – i’ll find you the answer.
POLICIES, PROCEDURES & PROCESSES
Who doesn’t love a good process flow diagram? Or a template or two? You don’t? Let me convert you!
Are all your business processes in your head? Want to upscale or delegate but don’t know where to start with explaining how?
Documenting your processes and systems is valuable in a number of ways – it ensures quality and consistency – independent of who is completing the task, stops you from practically reinventing the wheel every time you do something, and allows you to easily identify where you can improve and streamline that process to boost productivity.
I love data, eat it for breakfast!
From organising contacts, setting up a CRM, data cleansing, form creation, you name it, I’ve probably done it!
Maybe you’ve already got a CRM but it’s getting a bit cluttered in there with duplicates, out of date info, etc.
Good data management is absolutely crucial to help you better understand and grow your business but it does take time – invest in getting it under control and you’ll reap the rewards of the insights it will give you.
VIRTUAL BUSINESS PARTNER
Whilst being hugely rewarding, running a business can be lonely at times and having a wing woman who’s got your back can help you to propel your business forward.
With 25+ years of international business experience, I have a wealth of knowledge. A sounding board, a fresh pair of eyes, a second brain – a different perspective.
I can help to increase your motivation, be your accountability partner and keep you focused on your goals.
When it comes to confidentiality and privacy, RockStar PA always operates with the highest standards of integrity.
Before we work together, I will provide you with an Agreement, detailing my full terms and conditions.
Confidentiality | Non-Disclosure & Non-Solicitation – I will never disclose any information about you or your business.
Ownership – all deliverables are the sole and exclusive property of the Client.
Privacy – fully compliant with General Data Protection Regulations (GDPR) and registered with the Information Commissioner’s Office (ICO).
Professional Indemnity Insurance – all work is covered by a leading commercial insurer.
by the hour
When you need help on an ad-hoc basis or for just a few hours a month.
Minimum of an hour’s fee for any single, one off task.
monthly support retainer
£50 per hour
To ensure you have guaranteed, priority access to support each month, a monthly support retainer is the best way forward.
We will agree a minimum number of hours, to be billed monthly. Extra hours can always be added, if required. We will regularly review your used hours, and should we need to, adjust your retainer accordingly, up or down.
Minimum monthly fee is 1 hour. All time is tracked and rounded to the nearest 15 minutes.
Creative, energetic, a solution oriented mindset and highly motivated with outstanding communication skills. I would highly recommend working with Sam – high integrity is evident in all of Sam’s execution.
Sam is a key player and a great addition to senior level teams.
As PA she was always superbly organised, calm, diligent, optimistic, wise and conscientious …… and a delight to work with.
She was always looking for ways to improve processes. This latter talent led to Sam taking over the handling of all communications with the Ministry of Education and also maintaining and developing policy.
In her new role she revolutionised systems and brought in new ones where there was a need; her success led to a significant contribution to the efficiency and effectiveness of the organisation and she was missed when she relocated to the UK.
I recommend, most highly, Sam to anyone who needs the services that she now offers – she will be successful in whatever task she is given.
I would have no hesitation in recommending her wholeheartedly.
Professional and efficient, I would have no hesitation in recommending her. Her skill set is very broad, with years of experience from working internationally, and I am sure she will quickly become a valued member of any team, large or small.
Samantha has always been friendly, willing and professional, particularly with complex documentation and researching options for delivering tasks.
Her communication is clear and prompt and I have found it a pleasure to work with her. I have no doubt in recommending Samantha for project support.
Be it co-ordinating project delivery – by helping define the brief and objectives, then liaising with our internal stakeholders and with the external consultants, or researching project information, or helping organise internal communications for us, Sam at Rockstar PA has been an invaluable help and utterly reliable.
Sam is able to carry out tasks that I know would not have been completed with such positive outcomes without her help.